FAQ's

1. How can I contact Aeka Boho Woman for assistance?

• You can reach us for Returns, Shipping, and General Inquiries via email at info@aekabohowoman.com. We are here to assist you with any questions or concerns you may have.

2. What types of inquiries can I address to info@aekabohowoman.com?

• Feel free to contact us for a range of matters, including returns, shipping inquiries, general questions about our products, or any other assistance you may need.

3. How do I initiate a return?

• To initiate a return, please contact our Customer Support team at info@aekabohowoman.com. Provide your order number, details of the item(s) you wish to return, and the reason for the return.

4. What is the email address for shipping-related inquiries?

• For any questions regarding shipping, you can email us at info@aekabohowoman.com. We'll be happy to provide information about your shipment or address any concerns.

5. Can I inquire about product availability and sizing?

• Absolutely! For inquiries about product availability, sizing, or any other general questions, please reach out to us at info@aekabohowoman.com.

6. How soon can I expect a response to my email?

• We strive to respond to all inquiries promptly. You can generally expect a response within 1-2 business days. However, during peak times, it may take a bit longer, but rest assured, we are working diligently to assist you.

7. What should I do if I haven't received a response to my email within the expected time frame?

• If you haven't received a response within the expected time frame, please check your spam or junk folder. If the issue persists, feel free to resend your email or contact us again at info@aekabohowoman.com.

8. Can I contact Aeka Boho Woman for style or fashion advice?

• Absolutely! While we don't offer formal fashion advice services, you can contact us for general inquiries about our styles and collections. We're happy to provide information and guidance.

9. Is there any other way to contact Aeka Boho Woman?

• Currently, the primary mode of contact is through email at info@aekabohowoman.com. We encourage you to use this email for all inquiries, ensuring a streamlined and efficient response.

10. How do I stay updated on Aeka Boho Woman's latest products and promotions?

• To stay updated on our latest products and promotions, follow us on our social media channels. We often share exciting updates, styling tips, and promotions on platforms like Instagram and Facebook.

11. What is the return process, and how long does it take to receive a refund?

• To initiate a return, contact our Customer Support team at support@aekaboho.com. Please refer to the Return Process section on our Contact Information page for detailed instructions. Once your return is received and inspected, you will be notified, and the refund will be processed, typically within a specified timeframe.

12. Do you offer exchanges, and how do they work?

• At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

13. What should I do if my order arrives damaged?

• In the event of a damaged order, please email us at info@aekabohowoman.com with your order number and photos of the damaged item. Refer to the Refunds, Returns, and Exchanges section for detailed instructions on eligible returns for damaged items.

14. Are there variations in your handcrafted designs?

• Yes, our handcrafted designs may exhibit slight variations, showcasing our commitment to individual attention and craftsmanship.

15. What steps do you take to minimize packaging wastage?

• Aeka Boho Woman believes in minimal wastage and eco-friendly packaging as far as possible. We are constantly working to find packaging solutions that are recyclable and low emission.

If you have additional questions or need further assistance, please don't hesitate to contact us at info@aekabohowoman.com. We appreciate your interest and look forward to serving you!